Metro Center Rentals USA Massachusetts Springfield Metro Center

Marriott Springfield Downtown | Hotel in Springfield

| 8.0 (953 Reviews) |  1 Bathroom  Stay&Play
Metro Center Hotel | Marriott Springfield Downtown

Hotel in Metro Center, Springfield

Hotel with an indoor pool, a quick walk to MGM Springfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out Check-out before 11:00 am
Payment Policy Self parking fee: usd 20 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0005772810 this property accepts credit cards and cash
 
2 Boland Way, Springfield, 01115, USA

What Our Guests say 500 + Reviews

Aug 10, 2025 03:10:38 AM
Summary: We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.
cynthia cynthia
Jul 19, 2025 11:46:54 PM
Summary: Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.
Nicole Nicole
Jul 14, 2025 06:02:14 AM
Summary: The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.
Sarah Sarah
Jul 6, 2025 11:43:09 AM
Summary: It was ok but pool was dirty
jorge jorge
Jun 25, 2025 11:40:26 PM
Summary: Check in was awesome, the front desk attendant was very accommodating and easy. Lobby was beautiful, room was very nice. Bathroom door didn't open all the way due to the track on the floor being off. Their was someone next door playing very loud music on and off for the whole night. You can definitely hear sounds from the room next door very easily. I did have a drink at the bar and the service was amazing. I had a chicken quesadilla from the restaurant and it was the best I have every had. I will be back, thank you for the nights stay.
Andrea Andrea
Jun 2, 2025 05:09:17 AM
Summary: the pros...the hotel restuarant was superb. For dinner the food and drinks room service was spot on. The buffett breakfast was great as well. the cons...mainly the bathroom, parking woes, super noisy. the bathroom shower door wont stay closed, very annoying and messy. the shower head should have different speeds. took a while to figure out the seprate shower wand, figured that out by sheer luck. no exhaust fan for the bathroom, or it didnt work. parking for my all stock truck was not fun. the lot on the front of the hotel was full. the lot in the back my truck is too tall (height restriction of 6'4 the front desk doesnt tell you this in advance, then had to back out into a one way street which was not fun then had to do a very weird loop to get back to the front of the hotel to end up finally being told to park accross the street at a privately owned parking garage. the room next to us was so loud after 10am that mutiple people on the floor called the front desk to complain. kids running up and down the hall and doors slamming. the cherry on top was people from other rooms were yelling at loud people to shut up.
TIM TIM
May 27, 2025 03:23:13 AM
Summary: Fabulous hotel stay!
Angela Jo Angela Jo
May 2, 2025 05:36:30 AM
Summary: Excellent
Arlindo Arlindo
May 2, 2025 12:14:59 AM
Summary: The under 5 minute walk to Massmutual Center was awesome. Also the proximity of Dunkin Donuts and Starbucks was great
Nataya Nataya
Apr 25, 2025 07:13:59 PM
Summary: Walking in the hotel smells great. Very clean and comfortable. Great view and location. Connected to a small mall with many food options
Yanitza Yanitza

FAQ's

Is this Marriott Springfield Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Marriott Springfield Downtown have a swimming pool?

Yes, this Marriott Springfield Downtown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Marriott Springfield Downtown?

Best-rates for the Marriott Springfield Downtown starts from $162 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Other, Pool, Bedding/Linens, Toiletries, Kitchen, TV, Accessibility, Bar, Internet, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Marriott Springfield Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Marriott Springfield Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Marriott Springfield Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Marriott Springfield Downtown?

Based on the information reported by the owner or manager, the Marriott Springfield Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Marriott Springfield Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Marriott Springfield Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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